Frequently Asked Questions
Check out our frequently asked questions here! If you can't figure it out, feel free to contact our Fabricators.
What is VA Safety & Performance Parts?
VA Safety & Performance Parts is part of VA Fabrication BV. A webshop specialized in safety products and performance parts for race cars, rally cars, rally trucks and side-by-side rally buggies such as the Can-Am Maverick R.
For which vehicles do you offer parts?
Our products are specifically designed for race cars, rally cars, rally trucks and side-by-side vehicles, with a strong focus on the Can-Am Maverick R. In addition, we can also provide custom solutions for other vehicles.
Can I have a custom roll cage made?
Yes, we offer customized solutions. Please contact us via the contact page to discuss the possibilities.
How do I know which parts are suitable for my vehicle?
You can find detailed specifications and compatibility information in the product descriptions. If you have any doubts, you can always contact our customer service for advice.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.
What are the delivery times?
The average delivery time for products in stock is 2-5 business days within the Netherlands. For international orders, the delivery time depends on the destination and the chosen shipping method.
For products to be produced or custom-made, the delivery time is negotiable.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. This will allow you to track your package via the carrier's website.
What are the payment options?
You can pay with us using iDEAL, credit card, PayPal and bank transfer. For international customers we offer additional payment options.
Can I return my order?
Yes, you can return products within 14 days of receipt, as long as they are unused and in their original condition. Custom-made products are excluded from return. For returns, you can contact us via our contact page . Below you will find our return and exchange policy:
- Return conditions:
- Products must be returned unused, undamaged and in their original packaging.
- Return requests must be submitted within 14 days of receiving the order.
- Custom-made products are excluded from returns, unless there is a manufacturing defect.
- Exchange Policy:
- If you wish to exchange a product, you must notify us within 14 days.
- Exchanges are only possible for the same product type, unless otherwise agreed.
- Any price differences will be settled.
- Procedure:
- Please contact us at [email address] to register your return or exchange.
- You will receive a return label or further instructions from us.
- Please pack the product carefully and return it to the specified address.
- After receiving and checking the product, we will process the refund or exchange within 7 working days.
Do you offer a warranty on the products?
Yes, all our products come with a standard 12 month warranty on manufacturing defects. Below you will find our warranty terms and conditions:
- The warranty covers manufacturing defects only and does not apply to wear and tear, misuse, or damage caused by improper installation.
- To submit a warranty claim, please contact us at info@va-fabrication.com with a description of the problem and photos of the defect.
- In the event of an accepted warranty claim, we will provide repair, replacement, or compensation free of charge, depending on the situation.
- Products that have been modified or used outside of the instructions are not covered by the warranty.
- The warranty period commences on the date of purchase and is not transferable.
How can I get in touch?
You can reach us by email at info@va-fabrication.com , by phone at 0413-475125 , or via the contact form on our website. We aim to respond within 24 hours.
Can I also pick up my order?
Yes, pick up is possible by appointment. Contact us to schedule a pick up time.
Do you also offer technical support?
Yes, we offer technical support for our products. Feel free to contact us for advice or installation instructions.
Privacy Policy
We value your privacy and ensure that your personal data is treated confidentially. Our full privacy policy can be found at privacy policy .
General terms and conditions
Our general terms and conditions describe all rights and obligations regarding purchases, use of the website and other important matters. You can consult these via general terms and conditions .